No Internet Connection, No Email

[Guest Daniel Smith]

Is there a way to make sure every message is emailed even if the servers (Win 2000 Server - VG 5.2.2) internet connection is lost. What I noticed was that a message left when the server had no internet connection was never sent even after the server regained internet connection. Is there a way around this problem? I can not afford any message not being emails. I do have the message flagged to delete after emailing but was hoping that setting was after successful emailing.

 

Do anyone have a solution for this problem?

 

Thanks

Dan

[SupportTeam]

Just change the 'retries' and 'pause between retries' settings in the Send Email module to values which you would like.

 

You can specify for thousands of retries - effectively specifying to retry the email sending for days or even months on end - until the email send is successful...

 

Voicemail forwarding retries & pause between retries settings are settable in the VG.INI file: see section [Voicemail] entries "ForwardVmEmailSendRetries" and "ForwardVmEmailRetriesDelay"

[Guest Dan]

Sounds good but what does the entries look like. I have been searching the 'help' and can't seem to find that documentation. Here's what my vg.ini has under [voicemail]

 

[Voicemail]

RecLengthMin=1

RecLengthMax=30

;Default Max VMB storage allocation (minutes)

VmbMaxSize=60

 

Also, I'm going to set the retry to a month so please let me know the number I would use.

 

Thanks

[Guest Dan]

I think I found the setting. It was under ;FTP upload settings

 

If set the following which I believe should be a month

 

;FTP upload settings

ForwardVmEmailSendRetries=1440

ForwardVmEmailRetriesDelay=15

 

Thanks

[SupportTeam]

These are the correct VG.INI entries.

 

The values you entered will result in email being sent every 15 minutes up to 1440 times - ie. for up to 21600 minutes. A month has up to 60*24*31=44640 minutes in it.